IT services open up new digital technologies to businesses that facilitate the operation of tasks and the general work process. To carry out their activities online, companies that aren’t specialized in digital technologies turn to IT experts from outsourcing companies that create web solutions and mobile applications.
To say that IT services for enterprises are an important factor in their success and competitiveness is an understatement. We’ll describe in more detail and talk about the types of IT services, in which areas they are used and what advantages they provide – we will talk about this in a new blog post.
The Crucial Role of IT Services in Business Evolution
In the world of actively evolving digital technologies, IT services play one of the most important roles in successful modern business development. Using information technology, modern enterprises, startups, and companies are more successful in providing their own services to customers, more accessible to their own audience, and remain competitive in their industry. This is possible thanks to a well-developed site with a modern interface and an efficiently working backend, which provides all the work processes of a web solution.
In addition, IT services improve marketing management. For example, social networks management is carried out through special tools for delayed posting, tracking user activity and automatically assigning the best time for posting content. When it comes to site activity, there are a number of tools like Google Ads and Google Analytics that allow you to track the number of customers who visit certain pages, and they also allow you to determine from which country your audience is most often coming from.
Particularly, IT services allow you to increase the productivity of the company by structuring its work using convenient and easy-to-use platforms like Jira. It’s a task management platform, where each user can independently create and assign tasks, as well as note the progress of their execution. Jira has a handy Kanban board, which clearly displays all the tasks that need to be done, which are in progress, and which tasks have already been completed.
Navigating Through the Diversity of Solutions for Business
- Cloud services. Clouds are platforms with Internet access that provide companies with fast and reliable access to the necessary services. Cloud services are mostly used, for example, to save a large amount of data, working with programs and operating systems without the need to download them to a real server. The most famous example of cloud tools is AWS (Amazon Web Services), which we mentioned and described in detail in one of the previous blog posts.
- Network protection. This direction of IT services is aimed at protecting the web solution from possible external interventions, such as viruses or hackers. In order to make working with a web solution more secure and protected, developers resort to such technologies as antivirus programs, firewalls, VPNs, etc.
- SaaS is a web platform with an interactive interface that provides users with direct access to certain services without the need to download an app to the device. Our developers have extensive experience in SaaS platform development in the fields of construction, fintech, marketing, etc. Among the famous cases we took part in its development we name Groovv, FyreFly, EZ-Estimate, etc.
- Software development is probably one of the most popular and most basic areas of IT services. Here we are talking about the development of custom web solutions that fit the individual needs of each business, including the aforementioned SaaS platforms, Learning Management Systems, e-commerce platforms, etc.
- Remote support is a line of IT services where developers provide remote technical support for your web solution, including systematic updates and solving system bugs and failures. Requests from the company’s representatives for technical support can refer to both a ready-made product and a product created by a company that provides support services.
A Closer Look at IT Services Transforming Industries
- Telehealth is the provision of medical services remotely using digital technologies. Telemedicine is divided into three categories: interactive patient care, asynchronous data transmission, and using of wearable technologies. You can read more about telemedicine and our Tarka Health case study here.
- Education – IT services come in handy for both remote and face-to-face learning. As for distance learning, various types of online learning platforms are used here, like Learning Management Systems, for example. This software allows you to create a curriculum and collect all the necessary content (videos, images, texts, etc.) for it. Such platforms allow students to independently determine the study schedule and learn the material more easily with the help of interactive content. For traditional classes, online testing platforms and more complex immersive technologies such as virtual and augmented reality are used to provide students with a more complete understanding of the discipline.
- Fintech is a field that requires IT technology for the convenience of providing financial services. These include online banking, pension payment platforms, blockchain systems, and more. Thanks to IT, financial operations are carried out more quickly due to the speed of transactions and reliably due to the secure mechanism of entering, saving, and protecting financial data.
- Manufacturing – first of all, IT services are used here to facilitate production processes in a plant or factory. In particular, Internet of Things technologies are most often used here to track the operation of factories and processes of production of goods, manage logistics chains, as well as save data on the volume of work performed.
